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Player FAQ
How do I reset my virtual balance?
If your STC balance drops to zero, simply wait for the daily complementary drop or contact the concierge for an emergency top-up. You never have to pay.
Why did my Rank reset?
Altitude Climb Ranks are persistent as long as you log in once every 30 days. Prolonged absence may slowly decrease your altitude to simulate descent.
Can I withdraw STC?
No. Strato-Credits are non-withdrawable, non-transferable, and exist solely to measure your progress within the Stratosphere Lounge.
Are the game outcomes fair?
Yes, all mechanisms utilize a verified random number generator algorithm computed at runtime to ensure completely unpredictable and fair outcomes.